Training Topics

Email Management

Email is a tool - like a lawn mower.
Both require effective handling.

Research shows that the average office worker now spends 2 or more hours a day reading and processing email. Originally designed to improve communications and productivity, email users tend to use it too often and are frustrated with its sheer quantity. We help you keep the benefits and manage the hassles of working with email.

Slaying the Email Dragon Workshop

Our content-rich program teaches practical skills people can use right away:

• Read email more quickly.
• Write email more effectively.
• Manage email time more efficiently.
• Use email software more effectively.
• Create personal strategies and techniques for managing email overload.

Learn more about Slaying the Email Dragon

Managing Email in a Team Environment

You and your team can learn effective tools for reading, responding and time managing email. We will also look at some of the best software tools every user should know about. For use in the workshop, participants are required to bring three samples of recently sent email as well as three samples of recently received email for use in the workshop. Learn more about Managing Email in a Team Environment